When one of my friend got her milk tea flavoured ice cream, she realized it was missing the waffle stick. She actually went up to ask them for it. Aren't they supposed to know what toppings are on each ice cream really well? Then they tell us the strawberry ice cream will take a bit. We waited... The lady came back telling us that the strawberry ice cream machine is broken and they are trying to fix it. We continued to wait... The lady came back asking if we want to pick something else because they can't fix it. I knew she would say that since everything that we wanted, they don't have... We picked something else and waited again. It took almost an hour for us to get 3 ice creams... Like REALLY?
The ice cream itself is ok, nothing too special. Especially when 2 out of 3 ice cream were completely different from what we wanted... Therefore, we can't really comment on it. However, my friends said the matcha ice cream is a bit on the bitter side and the milk tea was too sweet. My cereal milk was fine, it had a bit of cereal taste. There is also a big hole in the middle of the ice cream. The ice cream looks big but it's not THAT big. There are 2 cups, the small cup holds the ice cream and toppings. In between the small and big cups is where the nitrogen goes.
That wasn't a very good first impression of "720 Sweets". I hope they can do some improvements such as stocking up a bit more on supplies? The broken machine, can't really blame them I guess? Maybe do some regular maintenance on the machines?
If it wasn't all that, I think it's a great place to chill with friends and have some dessert/drinks. I think I will still go back to try other stuff but don't think I'll order the ice cream anymore. I'll just take pictures of my friends if they order the ice cream.
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